Railway Minister opinions reservation system, emphasises reforms for passenger comfort

Under Vaishnaw’s steerage, officers are working to organize the reservation chart eight hours earlier than the prepare’s departure as an alternative of the present system of 4 hours.

“It will benefit passengers travelling from remote locations or suburbs of major cities for catching long distance trains. It will also provide more time to make alternative arrangements in case the wait list is not confirmed,” the ministry stated in a press observe.

“The new upgraded Passenger Reservation System will allow over 1.5 lakh ticket bookings per minute. This will be an increase of roughly five times from 32,000 tickets per minute in the current PRS,” it added.

The ministry said the brand new Passenger Reservation System additionally has a multilingual and user-friendly reserving and enquiry interface.

In the brand new PRS, customers will be capable of submit their selection of seat and see the fare calendar. It additionally has built-in services for Divyangjan, college students and sufferers and many others., officers stated.

“Streamlined authentication for Tatkal bookings Indian Railways will allow only authenticated users to book Tatkal tickets on IRCTC website and mobile app beginning 1st July, 2025,” the ministry added.

It emphasised that OTP-based authentication will likely be accomplished for Tatkal bookings from the tip of July.

The minister instructed officers to broadbase the authentication mechanism for Tatkal bookings.

“The authentication should be done using Aadhaar or any other verifiable Government ID available in the user’s DigiLocker account,” the press observe stated.

According to the ministry, these measures replicate the Indian Railways’ steady efforts to modernise its programs and make them extra citizen pleasant.

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