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Starting This autumn 2025, the ecommerce big will provide a peek at behind-the-scenes logistics of packages by way of free in-person excursions of its fulfilment centres (FC) in Delhi NCR and Bengaluru.
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“During these 45 to 60-minutes guided excursions, guests can catch the motion earlier than the bundle reaches shoppers’ doorstep, within the course of exploring amenities the place thousands and thousands of merchandise are saved and buyer orders processed and shipped every day,” Amazon stated on Monday (June 30, 2025) because it introduced the enlargement of its public tour programme to India.
“This initiative invitations guests to go to Amazon’s fulfilment centres, providing a glimpse into the know-how and a chance to fulfill the individuals behind buyer deliveries,” the discharge stated.
Amazon made the announcement on the ‘Delivering the Future’ occasion in Tokyo, which showcases the corporate’s newest improvements and applied sciences. The excursions will run 3 times weekly at each Delhi NCR and Bengaluru FCs, accommodating as much as 20 members per tour.
People eager on these excursions will be capable to register on-line later this yr and expertise the behind-the-scenes operations.
“These tours offer visitors a behind-the-scenes look at the technology and people working together to deliver for our customers every day,” Abhinav Singh, V-P Operations India and Australia stated.
The centre in Delhi NCR, the biggest fulfilment centre in North India, spans 4,50,000 sq. toes, a dimension equal to eight soccer fields. The Bengaluru facility is Amazon’s largest fulfilment centre within the nation with greater than two million cubic toes of cupboard space.
Nick Boone-Lutz, who leads the general public excursions programme at Amazon stated, “Since 2014, we’ve welcomed more than two million visitors across more than 35 locations in the U.S., Canada, the U.K., Australia, France, Germany, and Italy.”
Published – June 30, 2025 11:29 am IST
