HMWS&SB switches to contingency plan after disruption of on-line companies

The Hyderabad Metropolitan Water Supply & Sewerage Board (HMWS&SB) on Friday switched to its contingency plan for shopper water companies and criticism decision, a day after technical snag within the State knowledge centre impacted all on-line companies.

Board managing director Okay. Ashok Reddy, reviewing the state of affairs, mentioned tanker bookings and supply must be carried out manually on the subject degree. A devoted WhatsApp group must be shaped for complaints obtained and the managers ought to coordinate to resolve them, he mentioned.

Further, he requested administrators, chief basic managers and basic managers of every operations division, and the respective filling station in-charges to coordinate with the managers.

Arrangements must also be made to go to the areas the place complaints of polluted water and sewage overflow are incessantly registered. He instructed particular and nodal officers to resolve the issues on the spot. Additionally, officers will monitor any complaints raised on social media platforms.

A technical crew is engaged on the problem to resolve it on the earliest, the Board officers mentioned.